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Block or unblock someone in Status

You can block a stranger or an existing contact to stop receiving harmful content and excluding the user entirely from your experience with Status.

Caution

Blocking someone deletes all messages from the user. Status can't recover them for you.

What to expect

  • Blocked users don't receive any notifications or see any changes. They only know that you have stopped messaging them.
  • You can't see any messages sent by blocked users, including direct messages and messages in mutual group chats, channels and communities.
  • A blocked user can see your previous direct messages and future messages you send in mutual group chats, channels and communities.
  • Status permanently deletes all messages sent by the blocked user, including direct messages and messages in mutual group chats, channels and communities.
  • Unblocking a user does not restore deleted messages.
  • Status stops showing blocked users as mutual contacts.

Block an existing contact

  1. From the tab bar, tap Messages.
  2. Tap Contacts, then tap the profile picture of the contact you want to block.
  3. From the top navigation, tap More options.
  4. Tap Block User.
  5. Check the two boxes if you want to remove the user's identity verification and remove the user from your contacts.
  6. Tap Block.
  1. From the navigation sidebar, click Messages.
  2. In the Messages sidebar, click the user you want to block.
  3. At the top of the content area, click More options and select View profile.
  4. On the pop-up, click More options and select Block User.
  5. Click Block User.

Block a stranger

A stranger is a user who is not your contact. You can encounter a stranger in a group chat, community or channel. You can receive a contact request from a stranger.

Step 1: Find the user to block

Context Steps
Mutual group chat 1. From the tab bar, tap Messages > Groups.
2. Long press the group chat.
3. Tap Group details.
Mutual community or channel 1. From the tab bar, tap Communities > Joined.
2. Long press the community.
3. Tap View members.
Contact request From the tab bar, tap Messages > Contacts > Pending requests.

Step 2: Block the user

  1. Tap the profile picture of the user.
  2. From the top navigation, tap More options.
  3. Tap Block User.
  4. Tap Block.

Step 1: Find the user to block

Context Steps
Mutual group chat 1. From the navigation sidebar, click Messages.
2. In the Messages sidebar, click the group chat.
3. If you don't see the Members right sidebar, click Members at the top of the content area.
Mutual community or channel 1. From the navigation sidebar, click the community.
2. If you don't see the Members right sidebar, click Members at the top of the content area.
Contact request Go to Notifications > Contact requests.

Step 2: Block the user

  1. Click the profile picture of the user you want to block.
  2. On the pop-up, click More options and select Block User.

Unblock a user

  1. Tap your profile picture.
  2. Go to Privacy and security > Blocked and rejected users.
  3. Tap the profile picture of the user you want to unblock.
  4. Tap Unblock.
  1. From the navigation sidebar, click Messages.
  2. Go to Messaging > Contacts, Requests, and Blocked Users.
  3. In the Messaging content area, select Blocked.
  4. On the right of the contact you want to unblock, click More options and select Unblock User.